Headset Warranty

The Headset Shop is an authorised reseller of all brands stocked and its customers are fully protected by the warranties provided by these companies. Unfortunately we are not responsible for any warranty claims as these are managed solely by the headset brand and are at the discretion of the manufacturer.

Plantronics Headset Warranty

How long is my Plantronics headset covered for?

The term of the warranty begins from the date of purchase. Your dated sales receipt showing the date of purchase is your proof of purchase. The warranty period varies by product and is generally 1, 2 or 3 years; consult your original Plantronics product packaging or user information provided by Plantronics at the time of purchase for the warranty term specific to your product ("Warranty Period"). Plantronics' obligation under this Limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the Warranty Period.

What products does the warranty cover?

This Limited Warranty covers Plantronics products purchased in original Plantronics packaging from Plantronics, its subsidiaries, or its authorized resellers.

Read the full Plantronics warranty

Jabra Headset Warranty

How long is my Jabra headset covered for?

A limited one-year warranty applies to all Jabra mobile products. Limited One (1) Year Warranty GN Netcom, Inc. / GN Netcom A/S (“GN”) warrants this product to be free from defects in materials and workmanship (subject to the terms set forth below) for a period of one (1) year from the date of purchase (“Warranty Period”). During the Warranty Period, GN will repair or replace (at GN’s sole discretion) this product or any defective parts (“Warranty Service”). If repair or replacement is not commercially practicable or cannot be timely made, GN may choose to refund to you the purchase price paid for the affected product. Repair or replacement under the terms of this Warranty does not give right to any extension or a new beginning of the period of warranty.

Read the full Jabra warranty

How do I check my Jabra warranty?

Locate the serial number on your Jabra product and use the online warranty tool.

Check your Jabra Warranty Online

Sennheiser Headset Warranty

How long is my Sennheiser headset covered for?

When you purchase a Sennheiser product, you have the peace of mind in knowing that your product is covered by Sennheiser two year (2 year) International Warranty. The warranty period begins on the date of purchase of brand new, unused product(s) by the first end user. The Sennheiser International warranty is provided by Sennheiser Australia Pty Ltd, Unit 3, 31 Gibbes Street Chatswood NSW 2067 Australia.

Read the full Sennheiser warranty

How do I claim my warranty with Sennheiser?

You must directly contact Sennheiser in order to claim your warranty. Contact information for Sennheiser Australia:

Attention: Warranty Claims
Sennheiser Australia Pty Ltd
Unit 3, 31 Gibbes Street Chatswood NSW 2067, Australia
Phone: +61 2 9910 6700